The Reserve Collier Hills at 1185 Collier Road Northwest, Atlanta, Georgia.

I've been here for 6 months and it's not one of the best places I've lived. You're lucky if you can find a parking spot at night. I've never actually seen the curtesy officer on duty. I once was locked out on a rainy night b/c the dial pad malfunctioned causing me not to be able to use my phone to call myself in. Tho i explained I'd recently lost my fob but had proof of residency on my i.d and phone she refused to come & help me get into my building b/c "I should have bought a replacement Fob!" I Had 2 stay outside in the rain all night. The walls are thin so it's easy to hear the neighbors. Other than that everything's ok. But not having a parking spot to come home to was a deal breaker for me.

This place use to be awesome but it has gone drastically down hill over the last year and half. A year ago they had a wonderful guy named Matt in the office. He knew everyone by name and took of any issues.

About 6 months ago i was looking to finally move in and there was this horrible girl named Jordyn. I went in the office with my friend that actually lives there to talk to them about an issue she was having with the package locker. Jordyn told my friend she was management and there was nothing she could do about it. Jordyn was nothing but rude and nasty and there was two more times i witness horrible behavior out of this girl. She even bragged about it being her last day and how she didn't care about the property. Needless to say Jordyn turned me off from the property.

A few weeks went to visit my friend and due to new parking restriction it is now impossible to actually visit anyone there. They put these rules in an October and finally got around to making a guest row of parking at building one. Guess what!?!? its always full.

I went to the front office with my friend to find out what the deal was and they claim they are trying to be serve the community. What type of place is this that their residents can't really have guest over. Candace the property manager doesn't seem to care that her residents are massively unhappy. She just kept claiming everyone was happy yet here was a very upset one right in front of her. Nor does Candance understand communication is key. She left that whole community in parking pass limbo from October until January because it took her that long to figure out where empty spaces where. Was she actually looking at the parking lots? Nope, she just repeats City wide tells me that row is empty. Talk about an out of touch property manager. It seems she can't be bothered to go down and look between the building that is also supposed to be open for guest and see all her residents are there as well.

Don't move here!

I have had a great experience getting to know the staff through visiting my daughter who moved in a year ago. The manager Miss Candace, Mr Matt, Ms Loni and maintenance have been a joy to know. As a retiree from the Air Force, I am extremely impressed with their professionalism. This made me decide to move here as well and looking forward to living here. My grandson loves coming to the office just to visit Matt after school. They have a great team that anyone would be a pleasure to get to know. Thank you for such a joyful experience.