FedEx Office Print & Ship Center at 1375 West Peachtree Street Northeast, Atlanta, Georgia.

Online system didn’t work. Rang them up and had to restate the whole order. Asked to pay by phone and they never rung back. I had to call them back again and they still couldn’t process my payment over the phone. When I got there they printed single sided even though I requested double. Also on very think paper, which didn’t make it travel friendly. Once there the staff was nice, but the experience overall was poor. Be sure to confirm your order several times.

I left this FedEx midtown location in pure shock from the way I was treated. Needed to overnight important legal documents and surprisingly they did not arrive on time.

The first thing the employee (Charles) said was "Do you have an ID with your current address" - this threw me off but I said "No". Charles rolled his eyes and groaned in annoyance. He was the rudest retail rep I have ever dealt with.

After this, he immediately started asking me for address information. After I provided this information, I let him know I had a FedEx account number to charge the order to. He responded by saying "I am going to have to start your order all over again then". At that point I did not want to spend another 5 minutes speaking the address info, so I told him I had a credit card he could charge it to instead. He responded by letting me know he already deleted all the information and I had to re-speak all of the information once again.

During the entire transaction, Charles was rolling his eyes, had a terrible attitude, and was really rude. I could not believe it.

I did also notice an altercation with him and the customer in front of me in line. The customer indicated she didnt get a receipt for both boxes shipped. His response was "Well I dont have it" and he rolled his eyes. Once he finally looked, the receipt was still attached to his printer. He didnt even apologize to the customer.

I come here 2-3 times a month and after this experience, you can be sure that I will NEVER return.