Coventry Health Care of GA Inc at 1100 Circle 75 Parkway Southeast # 1400, Atlanta, Georgia.

My experience with Coventry has been TERRIBLE. I signed up with them through the Healthcare Marketplace. Coventry made a mistake on my insurance and entered my policy wrong. Because it was through the Marketplace, they couldn't correct the problem directly. I had to go through the Marketplace. I paid my premium every month. The problem came because I switched from a Silver plan to a Bronze. Coventry processed the Bronze plan but the Marketplace still billed the Silver plan. I had no access to the Silver plan. I kept in contact with Coventry and paid my premium each month. They were getting $136.02 from me and $443.00 from the Marketplace. It took the Marketplace months to finally give me a judgement. During that time, Coventry terminated my plan twice, It was very challenging to get help from upper management from Coventry. The customer service people were polite and would say they were sorry for my inconvenience but couldn't do anything about it. Their data system would reflect all the notes on your account so I had to describe my problem. I wouldn't use this company at all!!!