Chipotle Mexican Grill at Perimeter Mall, 4400 Ashford Dunwoody Road Northeast #1385, Atlanta, Georgia.

March 25, 2017

This was the most awful experience I've ever had. I have worked at a Chipotle in the past so I know how everything is supposed to be cooked and how as employees, we are supposed to treat customers with respect. My mom ordered a steak bowl and the person on the grill had the stove on low heat. He put the steak on and let it sit for like 30 seconds, it was still bright red and he proceeded to put it in the bowl. My mom asked for it to be cooked because clearly it was raw! Yea, THEY TRIED TO GIVE MY MOTHER BLOOD RED STEAK !!!!!! He put it back on the stove and when she got to the salsa side they skipped her and continued to prepare the bowl for the person behind her. Then one employee started yelling at the other employees, and she threw away someone's bowl without even asking who's it was, which made a huge confusion in the process. My mom was refunded the money because she waited 10 minutes to be addressed. EVERYONE THAT WAS WORKING TODAY SHOULD BE FIRED. They tried to make it seem like my mother was at fault. I am never going back to this location.